Q:Are you manafacturer or trading company?
Yuntong is an industry and trade integrated enterprise located in Tianjin, and is a global OEM/ODM leader.
Q: What certification does your product have?
We have CE ROHS FCC and so on.
Q: What is your minimum order quantity?
Depending on the project, our MOQ requirement is very low minimum of 10 units as we have a large warehouse for stock orders.
Q: Which shipping method do you support for delivery?
We support air, sea, and rail transportation.
About Customizing Customization
Q: Can I print my logo on smart home products?
A: Yes, the minimum order quantity for this service is 500 pieces.
Q: Can I customize the color of the product?
A: Yes, the minimum order quantity for this service is 500 pieces.
Q: Can I customize my own packaging for the product?
A: Yes, the minimum order quantity for this service is 500 pieces.
Regarding sample orders
Q: Can I order samples of your smart home products?
A: Yes, we provide product samples, including mixed samples.
Regarding product issues
Q: Can I receive a refund if I receive a defective/damaged light switch?
A: Yes. We have a two-year warranty period for smart home products.
Q: How quickly can I get a quote?
A: We usually provide a quotation within 24 hours of receiving your inquiry. If you are very eager to get a price, please call us or let us know by email so that we can prioritize your inquiry.
Q: What kind of packaging do you provide?
A: We have exquisite colored gift box packaging and cardboard boxes. If you don't like these packaging, we also accept customization. Just tell us what package you want.
Q: What payments are acceptable?
A: We accept wire transfer, TT,